Office Coordinator Job Description for Resume

It is the prime need of any office to be run smoothly and it is the job of an office coordinator to make sure that this happens. An office coordinator is an administrative professional who makes sure that the office he or she is working for works in sync with the company’s protocols. Office coordinators are also known as secretaries and office assistants and usually perform a variety of tasks including greeting visitors, handling telephone lines and managing information between different departments within the organization.

Much depends on an office coordinator as far as information flow is concerned since they usually act as a hub of information for all departments within an organization. An office coordinator is also responsible for scheduling meetings and corporate events and ensuring that executives’ appointments are handled efficiently.


While no specific educational requirements are charted out to be eligible for the position of an office coordinator, employers generally prefer high school graduates and people who are comfortable with technology. Since office coordinators are usually the first point of contact within an organization, it is important for them to be pleasant and understand the importance of delivering exceptional customer services. Here are some duties that office coordinators perform:

Job Description and Duties:

• Provide tier one support by manning the front desk
• Greet customers and visitors and provide them with information asked for
• Answer telephones and take and relay messages
• Escort or direct visitors to the concerned departments or staff members
• Handle company correspondence and sort and distribute mail
• Create and manage effective filing and record management systems
• Coordinate details for meetings and company events and ensure that all aspects of each event are handled keeping in view standard operating procedures
• Assist departments during interviewing and hiring procedures
• Create and maintain meaningful relationships with external agencies and vendors
• Ensure procurement and storage of office supplies and equipment
• Listen to customers’ complaints and attempt to resolve them
• Assist human resource departments by providing them with information such as employee leaves for the purpose of handling payroll effectively
• Handle petty cash and assist in accounting and bookkeeping procedures
• Process paperwork for staff members and customers
• Coordinate the efforts of custodial staff to ensure that work areas are kept clean and tidy on a constant basis
• Prepare bulletins and ensure that they are delivered to intended recipients within the organization
• Ensure that office supplies are procured and maintained properly
• Gather data and assist executives in preparing presentations
• Provide administrative support to sales and marketing departments
• Handle travel and accommodation details for staff members and track associated expenses

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